Best practices in Customer support

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Best practices in Customer support

Requirements

  • No requirements at all other than the knowledge of operating a smart phone

Description

A knowledge repository that will help you stay ahead of the curve. It covers everything you need to know about best practices, which will make your customer support practice a success.
These practices can be followed by a customer support representative from any startup or enterprise!

You will be introduced to different factors and techniques from hiring a rep to using chat tools the best possible way!

Update 1.0.1: All the captions in the videos have been updated to match with the videos in the course.

Who this course is for:

  • Customer support representatives, support agents, customer support enthusiasts


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