Understanding of the English language.
Interest in Business, Leadership and Management
Like many management terms, the word “performance management” has been interpreted, and the concept implemented, in many different ways. But the major goal in any good performance management system is to ensure that employees’ activities – what they do and how well they do them – are in sync with the goals of the organization, while maintaining a motivated and happy workforce.
Hence we can say that Performance management is the continuous process of improving performance by setting individual and team goals which are aligned to the strategic goals of the organisation, planning how to achieve the goals, reviewing and assessing progress, and developing the required competencies of people.
So, there are 4 major steps in the performance management system. These are- plan, act, track, and evaluate
Performance Management is a very important function in Human Resource Management and if not done properly then can waste a lot of resources of the company.
Here you will learn about:
Meaning of performance management system.
Key characteristics of effective performance management.
Different strategies in performance management.
Here learn about the various strategies used nowadays.
Section 1: Introduction
- Meaning and key steps
- What should we assess
- Performance Management System vs. Performance Appraisal
- Key Characteristics
Section 2: Various Strategies
- SMART goal setting
- KRAs and KPIs
- Critical Incidents Method
- Checklist Method
- Behaviorally Anchored Rating Scale (BARS)
- Assessment Development Centre (ADC)
- Balanced Score Card (BSC)
Section 3: Feedbacks and Performance Improvement Plan (PIP)
Section 4: Common biases
Who this course is for:
- Those who have interest in HR domain
- Business Owners/Entrepreneurs/Top Management/Managers
- Management students