Process Improvement Toolkit: Practical Tools & Techniques

Process Improvement Toolkit: Practical Tools & Techniques


  • No specific requirements.


Do you want to spend less time on activities that slow you down and waste your time? Do you want to make your organisation more efficient? Do you want your employees to have more clarity about how they should carry out their duties?

If so, this course is for you. It will help you gain a thorough understanding of the processes in your organisation so you can determine what is contributing to your success and what is detracting from it.

When you embark on this journey, you’ll first learn some fundamental terminology about business processes and the many ways in which modelling them can help you, such as improved communication among stakeholders. You’ll then gain deeper insights into the four different types of business processes and the different levels of automation involved in each. As technology advances, more and more menial tasks are becoming automated, giving us the freedom to focus more on creative and strategic actions. This course encourages you to start thinking about how you can harness automation for your own purposes.

After that, you’ll learn about some modelling languages and software tools available, before getting into the real meat of the course, where we’ll go through the elements in two of the key process modelling languages – BPMN 2.0 and UML. You’ll then start creating your own process diagrams.

Process modelling is the first step towards process improvement, which the final part of the course is about. We’ll introduce some popular methodologies that organisations use to improve their processes, as well as some everyday tips you can keep in mind.

If you’re ready to make your organisation or department more efficient than ever, enrol now!

Who this course is for:

  • Project Managers looking for practical instruction on using business process tools.
  • Managers who want to better understand how their teams can work with business processes to improve efficiency.
  • Professionals who would later like to learn about process improvement.
  • Professionals in expanding organisations who want to ensure their foundations are under control before they grow.



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